ACACIA Integration offers many services within the Information Technology arena. We are helping our customers to streamline IT strategy creating, ensure smooth and effective digital transformation and improve digital customer experience. We focus on the client’s strategy and long-term goals, so we skip the noise of fleeting trends and we help our customers in equipping their business with reliable and agile technology to achieve persistent outcomes.

• IT strategy
  Our experts will be more than happy to share their experience to support our customers in setting their technology roadmap in addition to exploring the most efficient ways to use their available resources and the best technology trends.
  
  We can help our customers in developing a new technology agenda or adjust the existing one to a changing business strategy in different aspects like:

  • geographical expansion

  • new products and services

  • mergers and acquisitions

  
  

  So, If you have little time for IT strategic planning, feel uncertain about new initiatives or are still in not sure about choosing most profitable directions of IT development, we are here to accompany you in IT strategy development and execution to help your business scale to a new level of market competitiveness and get the most from your investments.
  

• Digital transformation
  We will help organizations going beyond the traditional automating methods and processes by using the right choice of business-supporting technologies. We will help them explore new ways to boost their business and even transform its models. We have the experience in various domains and we have the experience in delivering reliable IT solutions with the focus on industry specifics. We are ready to join your IT journey regardless of your digital maturity level and help choose most profitable technology innovations to leverage your business and improve the experience of your employees and customers.
  

• Digital customer experience
  The success of any business (be it an ambitious startup or a highly experienced business shark) directly correlates with customers satisfaction. IT solutions can give an answer to the tricky question: what makes a business customer-focused and profitable at the same time:
  

  • Deep personalization based on 360 degree view of a customer.

  • Segmentation and product /service design based on segment needs.

  • Digital customer experience consistent in all channels and touch points.

  
  

  We will help businesses get equipped with best solutions to catch up with changing customer tastes and win the battle for customers:
  

  • collect customer data and feedback across multiple channels and use it for meaningful insights and data-driven decisions, thus finding the ways to modify your customer strategy and approach to providing goods and services)

  • introduce intelligent loyalty programs to retain clients and attract new audience

  • enliven your customer experience with attractive mobile apps and responsive websites and portals

  We will show how to speak the same digital language as your customers and support them across various channels.
  

• Developing software application concept
  Our experts analyze your industry trends and your competitors’ performance carefully. They will also gather your end users’ feedback, and then they will prototype a future solution, and create an application concept that will become a reliable basis for your project.
  With experience in high-level communication, our experts will easily find the most effective approach to present information to business people, managers, and executives. We care for the customer’s time, keep to the point, and focus on the benefits from the organization and industry perspective.

• Providing requirements analysis
  We will help you clarifying, prioritizing, and disambiguating the business, architecture and system requirements in addition to resolving their conflicting issues. Our experts will assess the feasibility, provide comprehensive use-case diagrams, business process and data flows models. As a result, you will get clear, logically laid-out requirements specification that will be a reliable guide for your project team and will answer your specific business needs and goals.

• Advising the technology selection
  Our team will assist you in choosing the most appropriate technology for your future solution as well as replacing the outdated and ineffective one. With a rich technology stack, we will offer independent third-party advice on the technologies for your future solution, define which one will adequately solve the problems you may face and bring max value to your project.

• Developing the architecture
  We will provide our customers with the optimal design (multi-tier, reactive or cloud-native approach) for their future software systems, taking into consideration the emergence of new technologies, ever-changing business requirements, and their needs and expectations.
  Our experts will deliver a clear application architecture ready for multiple integrations with our customer’s and/or third-party systems to help them optimize their software for increased reliability and performance, future scalability, engaging UX, big data introduction, implementation of real-time components, etc.